Terms of Service

Version: 2.0-draft Last updated: [DATE] Effective: [DATE]

1. What these terms cover

"MAWCast" is the platform these terms are about. "We" and "us" mean whoever operates it. "You" means the person or organisation holding the account.

These terms cover everything MAWCast provides: Control, Studio, the Assistant, the Web Player, AutoDJ, public station pages and the API.

Using MAWCast means accepting them. If you are a consumer, your national consumer law comes first wherever it says something different from this document, and nothing here takes away a right you cannot sign away.

2. Your account

You must be 16 or older to hold an account.

Keep your details accurate and your credentials to yourself. That includes your stream password, which lets anything holding it broadcast as your station. Everything done under your account is your responsibility, including what your team does.

Tell us straight away if you think your account has been compromised. What follows from a failure of our own security is not on you.

3. What MAWCast does, and what it does not

We provide the infrastructure: storage, scheduling, transmission and the page your listeners land on.

We do not choose, supply, recommend or licence any music. AutoDJ plays the playlists you build, in the order you set. It carries out your instructions.

Features change. We may add, alter or withdraw them; section 17 covers how we tell you.

4. Your content

Your content stays yours. We claim no ownership of anything you upload.

You give us permission to store, copy, transcode, cache, transmit and back up your content only as far as running the service for you requires, for as long as it is on the platform and the short period afterwards set out in section 10.

That permission exists so the service can work. It does not let us sell your content, publish it beyond what you configured, or use it to train AI models.

5. Music and copyright

This is the most important section here.

You are responsible for every right and licence your station needs: the compositions, the recordings, performers' rights, samples, jingles and artwork — in every territory your listeners are in. You confirm that you hold them.

A MAWCast subscription is not a music licence and never has been.

Before a station goes public you must tell us which collecting societies or rightsholders license you, your licence references, and the territories you serve, and keep that up to date.

We may take a station off public transmission, remove content or suspend an account when we get a valid infringement notice, when infringement is apparent, or when that declaration is missing or out of date. Repeat infringers are terminated.

6. Acceptable use

Do not use MAWCast to infringe rights, to distribute illegal content, to attack or overload systems, to deceive people, or to break the law.

Be civil with whoever answers support. Abuse is a reason to close an account.

7. Fair use of resources

Plans set your bitrate, your simultaneous listeners and your storage. Those are the limits; staying inside them is fair use.

Beyond that, two things are not on: using MAWCast as general file storage rather than as a radio station, and consuming so much of a shared server that other stations on it suffer. If that happens we will contact you first and talk about the right plan. We only act without warning when a station is actively degrading the service for others.

8. Paying

Prices, billing frequency and taxes are shown before you buy.

Subscriptions renew automatically until you cancel. You can cancel yourself, from your account, at any time — you never have to contact support to stop paying. Cancelling stops the next renewal and you keep access until the period you have paid for ends.

If you switch your subscription to manual renewal, we email you 11 days before each renewal date, saying what is due and by when. Nothing renews a manual subscription by itself.

If an automatic payment fails, you have 5 days to fix it. We email you as soon as the payment is declined, and your stations stay on air until 5 days after the renewal date while you update your payment method. If it is still unpaid after that, your stations go off air. A manual renewal has no grace period: if it is not paid by the renewal date, your stations go off air that day. In both cases your account then stays suspended until you pay or until your files are deleted under section 10.

Either way, a failed or missed payment does not create a debt: the period it would have paid for never starts, nothing is owed for it, and nobody will chase you. You can subscribe again whenever you like. What happens to your files afterwards is set out below.

Prices can change for future periods with at least 30 days' notice. If you do not want the new price, cancel before it takes effect.

Free trials are covered by the Free Trial Terms.

9. Chargebacks

If something is wrong with a charge, tell us — it is faster than your bank and we can usually fix it the same day.

Raising a chargeback instead suspends your stations until it is resolved, because the payment for the service is being disputed while the service runs. If the chargeback is decided against you, we may pass on €25 plus whatever the payment provider charges us. Repeated chargebacks end the account.

None of this applies to a charge that was genuinely ours to refund. Ask first and it will be refunded.

10. Files and deletion

Then they are deleted, permanently, and we cannot get them back. Subscribing or paying again before then cancels the deletion. What is deleted is your uploaded audio, and with it every reference to it in your playlists, schedule and station pages; your broadcast history is kept. Export anything you care about before it expires.

Deletion happens on that schedule on live systems. Backups are overwritten on a rolling cycle, so copies may survive there a little longer; a restored backup is re-filtered against deletion records. We keep what the law requires us to keep, such as invoices.

11. Privacy

How we handle personal data is set out in the Privacy Policy.

For the data your station generates about listeners — connection data, chat — you are the controller and we are the processor. You need a lawful basis for it, you tell your listeners, and you answer their requests; we help as Article 28 GDPR requires. The Data Processing Agreement covers this for business customers.

12. Our software

MAWCast — the name, the interface, Control, Studio, the Web Player, the Assistant, the API and the software behind them — belongs to us or to our licensors. Your subscription is permission to use it, not to copy it, resell it, or take it apart, except where the law says you may anyway.

13. Availability

We run the service with reasonable skill and care.

It depends on the internet, on your connection and on other providers, so interruptions happen. We do planned maintenance, and urgent maintenance without notice when security or stability needs it. Beta features come with no promise at all and can be withdrawn.

For businesses, the service is provided as is, and implied warranties are excluded as far as the law allows. Any uptime commitment we make lives in an SLA; without one, there is none.

For consumers, the legal guarantees of conformity under your national law apply in full and nothing here touches them.

14. Suspension and ending

You can end this at any time by cancelling.

We may suspend or close an account or a station when:

• you break these terms in a way that matters;
• a renewal goes unpaid (on its date if manual, 5 days after the renewal date if an automatic payment failed);
• a valid notice of illegal content or infringement arrives;
• you are a repeat infringer;
• an attack or a security threat comes from the account;
• the law or a competent authority requires it;
• you raise chargebacks instead of talking to us.

We give notice and a chance to put it right where that is practical, unless the problem is serious, unlawful, or immediate action is needed to protect other people. When we restrict something we tell you why, on what ground, and how to contest it.

When it ends: access stops, section 10 governs your files, and sections 4, 5, 11, 12 and 15 survive.

15. Liability

Never excluded, whatever else this document says: death or personal injury caused by our negligence, fraud, wilful misconduct, and anything the law does not allow to be limited — including mandatory consumer rights and liability to data subjects under Article 82 GDPR.

For consumers, your national law governs what we owe you. The limits below apply only where that law permits.

For businesses, two limits apply:

• We are not liable for indirect or consequential loss: lost profit, lost revenue, lost savings, lost goodwill, lost listeners, or lost or corrupted data, however it arises.
• Everything we could owe you in total is capped at the greater of €500 and the fees you paid in the twelve months before the claim.

We are not liable for failures caused by things outside our reasonable control.

16. Law and disputes

Businesses. The law of Spain governs these terms, and the courts of Barcelona, Spain decide disputes.

Consumers in the EU or EEA. The law of Spain governs these terms, but you keep the protection of the mandatory rules of your own country. You can sue at home, and we will sue you at home. [CONSUMER ADR STATEMENT]

17. Changes to these terms

We may change these terms. For changes that affect you materially we give at least 30 days' notice by email or in the app, and you may cancel before they take effect.

18. Contact

Operator of MAWCast: [OPERATOR NAME], [SERVICE ADDRESS].

19. General

Whole agreement. These terms and the documents listed below are the whole agreement between us.

If part of it fails, the rest stays in force and the failing part is cut back to the minimum needed to make it work.

Not enforcing something is not giving it up.

Transfers. You may not transfer this agreement without our consent. We may transfer it as part of a reorganisation or sale, and it does not reduce your rights.

Language. These terms are published in English, and English is the language of this agreement. Any translation is for convenience only and does not vary them.

Documents that form part of this agreement

Acceptable Use Policy · Copyright and Music Rights Policy · Privacy Policy · Cookie Policy · Data Retention and Deletion Policy · Subscription, Billing and Cancellation Policy · Refund Policy · Free Trial Terms · AI Transparency Notice · Data Processing Agreement (business customers) · Consumer Supplemental Terms (consumers) · SLA (where offered) · DSA Notice and Action Policy.